Check Ins
A cloud-based, digital tool packed with tonnes of customisable features to make the check-in process as seamless as possible for users, at any given location.
A cloud-based, digital tool packed with tonnes of customisable features to make the check-in process as seamless as possible for users, at any given location.
Get in touch with our team to discuss your use case and we will organise a free trial for you to start testing.
Journey data is only accessible by your organisation, including the ability for you to grant access to certain users defined by roles and access levels.
Our simple, accessible software has successfully processed interactions with millions of people of all ages, devices, and technical capabilities.
Challenge
At the onset of the COVID-19 pandemic, the City of Melbourne needed to replace their swipe card entry system to comply with new government mandates for accurate record-keeping of staff and visitor entries.
Solution
Comply Group worked with the City of Melbourne to implement multiple QR codes at various entrances to their buildings. This enabled accurate contact tracing and facilitated swift SMS notifications to potential cases during outbreaks.
This transformed into a broader use of QR codes for maintaining staff and visitor compliance beyond COVID-19 measures. The City of Melbourne continues to use Comply Group’s Check-in product for their ongoing Visitor Management needs.
Customise all the details you require, such as full name, phone number, email, address, ID number, etc.
Have your visitors upload an ID image as they check in, with the option to enforce it as a requirement for entry.
Enable guests to check in multiple people at the same time, whether that’s 2 additional guest all the way to 100 additional persons.
Set a time for check ins to automatically expire and check out, as well as strictly enforce a capacity, which prevents additional guests from checking in.
Ask your guests checking in a short or comprehensive questionnaire about any possible symptoms of sickness, close contact status, previous test results or previous travel, as well as the ability to capture their temperature.
If their response does not meet the requirements, a red notice will trigger that prevents them from checking in.
These are alerts that can trigger notifications to be sent to an email group when a guest fails the health questionnaire, does not meet the entry criteria (see passport integration) or is from an identified red zone (postcode).
Set up a list of phone numbers or emails to receive notifications about check in data such as when a red notice is triggered, when a location has reached capacity or when check ins have expired.
Ask people checking in to provide their purpose of entry, with pre-configured answers for them to select in multiple choice format
Ask people checking in to provide their details, for example, role and/or which department they work in. Pre-configured answers can be created for them to select multiple choice or short answer/free text formats.
Required to check into a form?
Redirect people to check in to a third party URL after checking in with the option to present a fallback code which can be provided as an alternate way to manually check-in.
Capture the area or table number a guest is visiting, For example booth number, room name, meeting space, court number. Users can customise the check in form with up to 12 pre-defined options for people to select from.
Take control of the look and feel of your guests’ experience, by adding a custom URL for them to interact with, as well as custom messages in the header, footer and upon check in.
The Booking Manager is a part of our Visitor Management.
Combining our Check Ins and Watchlists, this provides a total Visitor Management solution allowing you to create a Visitor Recipients all while monitoring for Persons of Interest.
Whether you need to store your data for a month, 365 days or have it automatically deleted, with our Check Ins you are in control of all your data and visitor records.
Provide your customers with a bespoke and trusted experience by adding your organisation’s branding across the platform, as well as customising information across customer facing pages
You have seen it before, a guest is unable to check in due to not having a phone on them, or being unable to load up the page. Our Location Panels provide an easy solution that allows guests to be checked into a location by a staff member or allow them to check themselves in using the kiosk.
Write a SMS (text message) containing a 6-digit code. Send the SMS to the dedicated Comply Group check in number. Once entered correctly, an SMS will be instantly sent back with a clickable link to check-in online.
Users can configure a device to have a dedicated check in portal allowing users to securely check in without previous pre filled data saved, so that no details are shown and their check in summaries are automatically hidden.
Provide a dedicated search portal (shared kiosk/concierge device) for people to find their check-ins and to check out by searching for their number or name. Perfect for organisations with a technologically challenged demographic.
The Location Panel allows you to have a real time overview of all your checked in guests, checked out guests as well as checkins that have expired.
Our dynamic multi-ring contact tracing feature is built into our Comply Group platform working in integration with our Check-Ins and Compliance Passports products. The feature uses the data collected from each of these products to provide comprehensive insight into three or more rings of close-contact as required.
Features include:
There is no theoretical limit to the number of close contact rings, but this is manually limited to two rings by default based on relevance due to population size. The third ring becomes relevant at a ratio of ~1k people per location.
Set a custom close contact definition (e.g. 15 minutes or more in the same location) and cross-over buffer period (e.g. include a 20 minute buffer period before check in and after check out).
Skip downloading and merging CSV files of check-in data, or waiting for the Department of Health to do so. Users will receive immediate, actionable insights in the browser with a click of a button.
Quickly and easily send a text message to all visitors that are checked into a location to alert them of an emergency, or when immediate action is required.
With our SMS announcements, you are able to easily write up your message before confirming it and sending it to your checked in guests. You can also send messages as important situations arise to communicate with guests in real time.
Use our SMS announcements for sending messages to a list of phone numbers vs your checked in guest for testing mode.
For a detailed announcement overview, we provide detailed audit logs that show the exact number of people expected to receive the message, who has successfully received it along with how many messages failed.
Our Location Check Ins power our Time & Attendance by allowing users to clock on and off when scanning a QR Code or when checking in to their jobsite. We then match their clock on details with their employee records and generate payroll reports.
We can flag a shift when a person clocks in or out too far away from where they are suppose to be when they clock on or off too early or too late compared to their usual working hours.
Users can manage staff and contractor compliance on and off site with our dynamic passports to track training, accreditation, worksite entry requirements and more.
Through the integration of our Check In and Compliance Passports products, users can enable a feature that cross reference passport and check-in data data with check-in data, allowing businesses to check that those checking in fit the requirements necessary for any given location.
Using the Survey Manager with Comply Group’s Check In product, users can check-in to a location and then be re-directed to the survey to fill in any additional questions required by the company at the time.
Red notices can also be configured to work in conjunction with Check Ins. For example if someone checks in to a location and answers a set of questions that go against the businesses' entry requirements, a red notice will appear preventing them from checking in and entering the location.
Our Visitor Management solution is an easy to use, highly customisable platform designed specifically to work across multiple industries that are often strictly regulated with a complex set of specific requirements relating to physical security, data privacy, and end user experiences for both staff and visitors. Our Comply Group products integrate with one another to create a comprehensive Visitor Management solution.
Here’s how the solution works:
The Booking Manager is an online visitor management system that enables organisations to book in visitors and staff for appointments and meetings, with highly configureable settings for any use case.
Using this product, visitors receive automated notifications before their scheduled visit, with meeting organisers being notified electronically at the time of their arrival, including their location in the building.
Using the Watchlist, business owners can discretely keep track of any particular people they know of and need to be notified of when they arrive at a location and define them in the system as a Person of Interest (POI).
This could be for several reasons including a VIP guest, person prohibited from entering the building (e.g. employee under suspension/investigation) or a potential security threat that staff need to be aware of.
Our Timesheet management tool enables businesses to integrate staff timesheets into their Comply Group Check-In locations.
When employees arrive at work, they can scan their workplace QR code to check-in to the location, as well as clock in for work using the same web system.
Configure minimum and maximum distances from the workplace location at which employees can clock in and out of work from.
Once customised, when an employee or contractor is within a certain distance from the check-in location, they will be able to clock in using their mobile device.
Configure the minimum distance at which you will receive notification of employee clock on/off.
Configure the minimum distance at which you will receive notification of employee clock on/off.
Configure the amount of time people are allowed to clock on or off before or after their shift to ensure correct pay and break allocation.
Admins can easily review, edit or approve timesheet discrepancies before submitting for payroll.
Using our Passports product, business gain complete oversight of all types of compliance data across workforces of all sizes and integrate this with your Check In locations to adhere to any compliance entry requirements in your business.
The Survey Manager enables businesses to attach a questionnaire to the check-in process to capture any specific information from their visitors that they require.
When an employee, visitor or contractor enters a workplace building or worksite, security and/or reception can verify their credentials (e.g. ID/accreditation) upon arrival by cross-referencing the passport data previously uploaded in their system.
If a contractor arrives on site and they haven’t uploaded their certification, management will receive notification of this.
Create a list of questions to capture, and restrict entry if required.
For example if someone checks in to a location and answers a set of questions that go against the businesses' entry requirements, a red notice will appear preventing them from checking in and entering the location.
Checkins, Booking Manager and the Watchlist all together for complete guest management
Visitor Management combines all the features and integration capabilities of ourCheckins, Booking Manager and the Watchlist.
See how they work together to create a powerful and versatile experience, andget started today!
Scalable, high impact, for larger Organisations or growing Corporations.
We have you covered with our flexible pricing options and generous discounts for those larger organisations that are ready to make a long-term commitment.
Let's work together to find the perfect fit for your company.
Get in touch with us today and let's get started!
Typically 1-2 weeks. Simply provide us with the compliance requirements and our team will get to work setting the system up for you.
Yes. We love extending the platform to work exactly as needed. Just ask and we can scope out changes.
Yes. Request a walk through of the platform, we can also set up a demo account for you to access.
We have very competitive pricing. Get in touch now to chat with our team about your requirements.